- Information Collected
We collect personal information about you that you voluntarily submit on the Site. This can include information like your name, address, date of birth, phone number, e-mail, billing information, driver’s license number, identification of properties that you are leasing or are interested in leasing, and the contents of any electronic message you send to us.
- Cookies and Similar Technologies
We also collect information automatically when you visit the Site, including IP Address, browser type, operating system, other webpages you have visited, geolocation information, and other unique identifiers such as mobile device identification numbers. We may also collect information about the websites you view and links you click on our Site.
Like many other websites, the Site uses a technology called “cookies” which can be used to provide you with a tailored experience at the Site. A cookie is an element of data that a web site can send to your browser, which may then be stored on your system. This element of data is a piece of text, not a program. The Site can only access the information from a cookie sent by the Site and issued to you. The Site may contain tiny electronic images known as web beacons that tracks information about a user’s interaction with websites.
We collect data through Google Analytics, which can set cookies on your computer or read cookies that are there. We send date to Google Analytics, for example, the URL of the page you’re visiting and your IP address. You can learn about Google’s practices by going to and opt out by downloading the Google Analytics opt out browser add-on, available at https://tools.google.com/dlpage/gaoptout.
- How Information is Used
We use personal information to complete transactions and respond to requests for our services or similar inquiries. We may use personal information to send email regarding our services, events, apartments available for rent, and employment opportunities. If you wish to discontinue such communications, follow the directions contained in the email to remove your name from our mailing list. We may also use personal information to send text messages regarding our services, events, apartments available for rent, and employment opportunities. If you wish to discontinue such communications, follow the directions contained in the text message to remove your name from our distribution list. We also use personal information:
- To create, maintain, or renew your account on our Resident Portal
- To evaluate and respond to an lease application you submit on the Site;
- To process your payments;
- To provide you with services;
- To provide you notices about our services, features, events, products, services, deadlines, our properties, safety information, or other notices as required by law;
- To respond to electronic communications from you;
- To respond to inquiries from law enforcement or to detect or prevent illegal activities;
- For marketing and data analysis purposes, for example, to track who views certain advertisements or to provide targeted advertisements to individuals;
- To create a client database
- To match aggregate user information with third party data for marketing or research purposes;
- To comply with legal, regulatory, or fiscal obligations, or in connection with litigation or an internal investigation or audit;
- For any other purpose described to you at the time the information is collected.
- Sharing of Information
We may share some or all of your Personal Information with any parent company, subsidiary, joint venture or affiliates. If another company acquires us, or acquires our assets that comprise or include your Personal Information, we may transfer the Personal Information to that acquiring company. We may also provide our advertisers with aggregate, anonymized information about our users to help them determine how their advertisements are performing on the Site. We may use independent contractors to assist with our operations. Such contractors may include programmers, consultants, billing and other agents, auditors, attorneys and accountants, potential purchasers of our business, collection agencies, and third parties who provide services necessary for us to provide the Site or conduct legitimate business activities. Some of these contractors may have access to personal information.
We occasionally share personal information with Facebook and Instagram for targeting advertising purposes. You can access about Facebook’s Data Policy at https://www.facebook.com/policy.php. Information about how you can control advertisements on Facebook may be accessed at https://www.facebook.com/help/568137493302217.
- Children’s Online Privacy Protection Act (COPPA)
We do not knowingly collect, use, or disclose personally identifiable information from anyone under the age of 13 without prior verifiable parental consent, except as permitted by the Children’s Online Privacy Protection Act (“COPPA”). The Site is not directed to children under the age of 13, and by using the Site you represent that you are not under 13 years of age. If you are a parent or guardian and believe we have collected information in a manner not permitted by COPPA, please contact us as provided below.
- Application of U.S. State and EU Laws
California Consumer Privacy Act (CCPA)
The CCPA applies to companies that do business in California and that meet certain other thresholds (a “CCPA Business”). Residents of California have certain rights under the CCPA, including the right to receive certain information about their personal information that has been collected or sold by a CCPA Business and the right to opt out of the sale of their personal information to third parties by a CCPA Business. We do not do business in California and, therefore, are not covered by the CCPA. Additionally, we do not sell personal information that we collect to third parties. If you wish to make a request as provided by the CCPA, you may do so by contacting us at the email address provided below in the Contact section of this policy. We reserve the right to decline requests under the CCPA on the basis that we are not covered by the CCPA.
California Digital World Act
If you are a California resident under 18 years old and a registered user of the Site, you can request and obtain removal of content or information you have posted on the Site by emailing us at the address provided below in the Contact section of this policy. As required by the act, we hereby notify you that any such removal does not ensure complete or comprehensive removal of the content or information.
California Shine the Light Law
Pursuant to California Civil Code Section 1798.83(a) (the “Shine the Light” Law), if you downloaded or otherwise received, installed, or used any portion of the Site and are a California resident, you may request the following information, which will be provided to you via either a writing or email free of charge: (1) a list of the categories of personal information disclosed by us to third parties for the third parties’ direct marketing purposes during the immediately preceding calendar year, and (2) the names and addresses of all third parties that received personal information from us for the third parties’ direct marketing purposes during the preceding calendar year and, if the nature of the third parties’ business cannot reasonably be determined from the third parties’ name, examples of the products or services marketed, if known to us, sufficient to give you a reasonable indication of the nature of the third parties’ business. Unless otherwise noted, all Personal Information is used solely for the normal business purpose of offering and rendering services. Requests can be made by email at the address provided below.
EU General Data Protection Regulation (GDPR)
GDPR applies to individuals located in the European Union. We do not believe we are subject to the GDPR; however, EU data subjects may request to access, change, correct, delete, restrict the use or object to the processing of their personal information, or to receive an electronic copy of their personal information for purposes of transmitting it to another company, by contacting us at the email address provided below. We reserve the right to decline requests under GDPR on the basis that we are not subject to the law or for other legal reasons as appropriate.
You may contact us at email@example.com or via phone at (214) 772-9300 or toll-free at 844-668-1701.
- Effective Date and Changes